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explore the essence of each scent
Frequently asked questions
What Are the Processing and Shipping Times?
At Scent&More, we understand the importance of quickly processing and shipping your orders. That’s why we commit to handling and dispatching your orders as swiftly as possible, typically within 24 to 48 hours after confirmation, from Monday to Friday (excluding public holidays). Our goal is to ensure you enjoy your purchases as soon as possible.
Delivery times depend on the chosen carrier and the destination country. For more information, please refer to our Terms and Conditions.
Do You Have a Store or Pickup Point for My Order?
We are delighted that you chose our website to place your order. However, we do not have a physical store or pickup point for purchases at this time.
How Can I Track My Delivery?
We have implemented a simple and user-friendly tracking system to let you follow your delivery at any time. Once your parcel is handed over to the carrier, you will receive a first email confirming that your order has been shipped.
When your order is in transit, you will receive a second email containing the tracking number for your parcel. This tracking number allows you to monitor your parcel's progress at every stage of the delivery process, from our warehouse to your delivery address.
If you don’t receive any emails, please check your spam folder and ensure the email address provided with your order is correct. All delivery details are also available in your account section.
It's my first order, what should I do?
Welcome to Scent&More!
We are delighted to have you as a new customer.
Explore our collection of exceptional fragrances and premium-quality products.
To place an order, simply browse through our online shop, select the products you love, and add them to your cart. By creating an account, you’ll gain access to our loyalty program and exclusive member-only offers. Once you’ve made your selection, choose your preferred payment method and set your delivery preferences. If you have any questions or concerns, our team is always here to assist you.
At Scent&More, we are committed to providing you with an unforgettable shopping experience and top-notch products.
Place your order now and join the family of Scent&More enthusiasts!
We are delighted to have you as a new customer.
Explore our collection of exceptional fragrances and premium-quality products.
To place an order, simply browse through our online shop, select the products you love, and add them to your cart. By creating an account, you’ll gain access to our loyalty program and exclusive member-only offers. Once you’ve made your selection, choose your preferred payment method and set your delivery preferences. If you have any questions or concerns, our team is always here to assist you.
At Scent&More, we are committed to providing you with an unforgettable shopping experience and top-notch products.
Place your order now and join the family of Scent&More enthusiasts!